Service&Support

Consultancy Our engineers team has much experience in packaging industries, and one of our engineers has 20 year experiences. So we can offer you comprehensive solutions and consultancy services including factory layout, technical assistance and maintenance. Installation and training The installation of a new machine is a major factor for any business. Most of the people of our engineers and training team come from these original manufacturers, so they are very familiar with the machinery. Dongguan Justin Imp. & Exp. Co., Ltd.handles all the installation from start to finish and ensures that there are no surprises and that any disruption is kept to an absolute minimum. The installation is usually completed and the client is making boxes within a week. Within two weeks our engineers and training team has usually left the site if they are no longer required. After service Machinery is tested rigorously before delivery that we personally attend in factory of manufacturer in China. Additionally,our machinery from leading manufacturers in China and Taiwan in packaging industries is well made and has superb quality. Therefore, we have report an impressive uptime of our machinery in the past 3 three years at least 98%.When the machinery is delivered to you, we supply you with enough easily damaged spare parts freely. If a part is damaged in the first year run, we supply the part freely and express the part to you by plane freely as soon as possible. If you need our engineers come to your factory, our engineers arrive at the agreed time.And in Europe,we have one cooperating company in Germany to supply immediate after service in Europe. Service hotline Tel:0086 0769 23381800